Refund policy

(Last updated: October 2025)

CANCELLATION POLICY

  • Orders can be cancelled within 24 hours of placement.

  • After 24 hours, cancellations cannot be accepted, as items may already be under processing or in production.

  • Once your cancellation is approved, the refund will be processed to your original mode of payment within 7–10 business days.

  • For any cancellation assistance, please contact us at shopsportiff@gmail.com or +91 91 522 153 53 (WhatsApp)

RETURNS POLICY

At shopsportiff.com, every product goes through a strict quality and packing check before dispatch.
We currently do not offer returns or refunds on products delivered in perfect condition as per your order.

However, we do offer exchanges under the following conditions:

  • The exchange request is raised within 7 days of delivery.

  • The product is unused, unwashed, and in its original packaging with all tags intact.

  • Exchanges are available only for size issues or manufacturing defects.

  • Each exchange request is handled case-by-case by our support team.

To raise an exchange:

  • Email us at shopsportiff@gmail.com with your order number, reason for exchange, and images if applicable.

  • Once approved, our team will share return pickup or courier instructions.

Please note:

  • Shipping charges (if applicable) are non-refundable.

  • Items sent back without prior confirmation will not be accepted.

  • Customized or personalized items are not eligible for exchange.

SALE PERIOD EXCHANGE

During exclusive sale periods (e.g., Diwali Sale, or other promotional events):

  • No exchanges or cancellations will be accepted for discounted or promotional items.

  • Please double-check your size and product details before placing your order during sales.

CONTACT US

For any assistance regarding cancellations, exchanges, or order-related concerns:
📧 shopsportiff@gmail.com. +91 91 522 153 53 (WhatsApp)